Your Complete Satisfaction is our Goal.
We are so confident in our products, we'll accept returns of any product we sell under the following Conditions:

• Notify us by Email within 7 days of delivery.
• You have not altered or used the product in any way.
• Any product you had us alter to your specification. Such as a sink cut out, a special size, or had an optional finish added cannot be returned.
• Furniture made to your specifications - All Sales are Final.
• No Clearance or Close-out Items.
• No Bedding which has been used, opened or removed from it's original packaging.
• No Lighting or Plumbing product that has been installed.

Repackage any item you wish to return using the original packaging materials and/or pallet we provided. Log in to your account and select the item you wish to return. Fill in the required fields and a Return Authorization (RMA) will be generated. Enclose a copy of the Authorization with your return. Note: Returns without an RMA will be refused. Bring it to A UPS Store or call the original trucking company to arrange a pickup. Please repackage your return with care as you are responsible for any shipping damage that may happen during its return. Once received we will issue a credit back to your card minus any applicable restocking fee and the original shipping amount that we paid to ship the item to you.

Factory Warranty
Our hand peeled cedar, northwoods, cottage and woodlands furniture collections all have a limited lifetime warranty. Rest assured, we will repair or replace (at our option) any defective part that fails due to material or manufacturing defects as long as you own that piece of furniture! The rest of our lines of furniture come with 1-5 year warranties.We welcome you to join the thousands of happy and satisfied customers of The Log Furniture Store.